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All Merchandise Guaranteed!

BerkeleyGems Guarantee and Return Policy
Customer Satisfaction guaranteed.


Jewelry Quality Guaranteed

All Jewelry Manufactured in United States of America, Made in the USA
All Jewelry stamped with Quality Mark for all Gold, Silver, and Platinum;
All Jewelry Stamped with Manufacturer's Trademark
.

Return Policy for our Jewelry Products
.
If you are not satisfied and need to return merchandise, we will give you full credit,
provided you follow these procedures:

Returns of Large Diamonds, Large Colored Stones, and Finished Goods are to be received by BerkeleyGems within 7 days of invoice date. All other returns are to be received by BerkeleyGems within 25 days of invoice date. Items with manufacturing defects may be returned for exchange at any time.

Please return the merchandise in its original condition and packaging, including envelopes, bags and boxes. Send with the completed Merchandise Return and Order Form from your invoice. Merchandise returned without this form or a copy of the invoice may be charged a service fee of $10.00, or we may return the merchandise to you at your expense.

Package merchandise securely, insure it, and ship it to: Maison d' Art Gallery, Attention Customer Service, PO Box 2846 Berkeley, CA 94702

Items special ordered, altered, cut, or manufactured to your specifications, including Stuller Studio orders, cannot be accepted for credit or exchange. Please keep this in mind when placing your order.

Refused, undeliverable, or unclaimed packages will be charged a 10% handling fee, plus postage.

Value for your Money = Guaranteed Quality
Only quality gems sold, no commercial grade gems.
Best Price = Value
Independent Laboratory Certification

Free Shipping
Free Gift Packaging
Free Velvet jewelry travel pouch
Track Order
Returns No Charge
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